These billing terms and conditions outline the payment terms and billing practices for purchases made through Apexx Industries website (www.apexxindustries.com.au). By making a purchase on our website, you agree to comply with these terms and conditions.
1. Currency and Pricing
All prices displayed on our website are in Australian Dollars (AUD) and are inclusive of Goods and Services Tax (GST), unless otherwise stated. Prices are subject to change without notice, and any changes will not affect orders that have already been placed.
2. Payment Methods
We accept the following payment methods for online purchases:
- Credit/Debit Cards: We accept Visa, Mastercard, American Express, and other major credit/debit cards.
All payments are processed securely through our payment gateway, and your payment information is encrypted to ensure the highest level of security.
3. Order Confirmation
Once you place an order on our website, you will receive an order confirmation email containing details of your order, including the total amount due, payment method, and shipping information. Please review your order confirmation carefully and contact us immediately if you notice any discrepancies or errors.
4. Payment Authorization
By placing an order on our website, you authorize us to charge your selected payment method for the total amount due at the time of purchase, including applicable taxes and shipping fees.
5. Billing Errors
In the event of a billing error or discrepancy, please contact our customer service team at billing@apexxindustries.com.au. We will investigate the issue promptly and work to resolve it in accordance with Schedule 2 to the Competition and Consumer Act 2010 of Australia and Parts 6 and 7 of the Competition and Consumer Regulations 2010.
6. Payment Terms
Payment for online purchases is due at the time of checkout. We do not offer credit accounts or invoicing for online orders. If you are a business customer and require invoicing, please contact our sales team at sales@apexxindustries.com.au to discuss alternative payment options.
7. Refunds and Returns
Our refunds and returns policy is outlined in detail in a separate document, which can be found on our website. Please refer to our refunds policy for information on eligibility, process, and timelines for refunds and returns.
8. Disputes and Chargebacks
If you believe that a charge on your credit/debit card statement is incorrect or unauthorized, please contact our customer service team immediately at billing@apexxindustries.com.au. We will work with you to investigate the issue and resolve any disputes in a timely manner.
9. Compliance with Australian Consumer Law
These billing terms and conditions are subject to Schedule 2 to the Competition and Consumer Act 2010 of Australia and Parts 6 and 7 of the Competition and Consumer Regulations 2010. We are committed to complying with all applicable consumer protection laws and regulations.
10. Contact Us
If you have any questions or concerns about our billing terms and conditions, please contact us at:
Apexx Industries Email: XXXX@apexxindustries.com.au
These billing terms and conditions are designed to provide clarity and transparency regarding payment processes and expectations for purchases made through Apexx Industries website. By making a purchase on our website, you acknowledge and agree to comply with these terms and conditions. If you have any questions or require further assistance, please don't hesitate to contact us.
